Tele Med

Teleunderwriting for the Insurance Community
Telephonic Clinical Histories

RSA Medical gave birth to this division in an effort to offer insurers teleunderwriting services that encompassed applications and medical history via telephone interviews.

With the use of our state-of-the-art proprietary software, our staff of qualified nurses, physician assistants, and doctors telephonically gathers medical information that allows our clients to assess risk and make informed decisions. As the only medical clinic in the phone interview arena, RSA Medical has created medical software, operated by medical professionals, that delivers high-tech medical information.

RSA Medical feels you can cut the overall issue time significantly by using a teleunderwriting program that is driven by medical professionals. Not only will you provide superior customer service to your applicants, but you'll also have higher placement rates and a more efficient underwriting process.

In most cases, a properly structured reflexive questionnaire that’s designed by medical professionals can yield medical information that's more risk significant than an out-of-date and costly APS. Let’s face it—with the advent of the Internet, most patients are very health savvy and very aware of their particular medical issues, sometimes more so than their own physician.

By using our TeleMed process as an alternative to traditional APSs, our clients strike a critical balance between information, efficiency, and cost effectiveness.